CUSTOMER SUPPORT SERVICES
Solutions that expand your horizons of customer reach 24/7/365, holidays & weekends covered!
Our Priority -
your HAPPY CUSTOMERS 🙂
We love to help your customers.
Our passion is listening to customer, then to provide the best support. As we know it will lead our client's business. Most Importantly, we always keep your customers first.Expertise in Customer Support Services for your customers. We provide 24 x 7 customer support to ensure a seamless your customer experience.
Back Office Services
COMMENDABLE MANAGING, MONETIZING & ENLIGHTENING YOUR BUSINESS PROCESSES!
Benefits of Back Office Outsourcing
FOCUS ON KEY COMPETENCIES
FREE UP RESOURCES
IMPROVE YOUR OPERATIONAL EFFICIENCIES
A website is vital to any modern business. Even if you sell locally or by word of mouth, your customers are looking for you on the web – if only to check your hours. Allow us to serve you in this WebWorld Era.
Why choose Us?
24/7 CS Agent Availability
Staff proactively greets & engages your website visitors round the clock. Our service never sleeps.
4x More Leads
You get to increase lead conversions by up to 40% (on average). We see this happening daily. If you don't believe it, go for our free trial.
We put strong accent on protection of our client’s information and data. We know how delicate and important information is and advance information security managements systems are implemented in our work.
Save < 40%
Money saved is Money Earned. Save more than 40% on your Customer Support Costs.
Key - Your Customer.
We have been resolving typical customer queries by rendering instant response. We keep policy of "Client/Customer FIRST".
Your Team of Experts.
We can build a team of dedicated agents working for your company solely.
MEET OUR TEAM
We are proud of what we do. We are passionately committed to provide the best Customer Support Services.
Founder & CEO : Sanjeev Kohli
CIO : Pradhuman Kumar
Visionary Entrepreneur & Business Consultant : Anastasia K
Together we can gift 🎁 - 24*7 Customer Support 🙂
FITS (Friends IT Services) Team provides, customer support services with all channels of customer engagement.We are one the fastest leading outsourcing company with a team of support specialists. We make sure to train a team, to be well versed with the client's brand vision, right tools to provide fast, effective and satisfied solutions to the customers.
We cater the customer needs with the help of 24/7 chat, phone & email support.
For us Customer support is not a department, its everyone's job.
- Live Chat Support.
- Live Phone Support.
- Live Email Support.
- Live Tech/Software Support.
Back Office Services
- Data Entry & Processing Services.
- Data Research Services.
- Property Manager Services.
- Background Verification Services.
- B2B Lead Generation Services.
- Domain Registration.
- Website Development.
- Website SEO.
- Application Development.